Effective Date: October 16, 2023
At Giraffe Apps Inc., we are committed to protecting your privacy and ensuring the responsible handling of your personal information. This Security and Privacy Policy outlines how we collect, use, secure, and disclose your personal information in the context of our software application, mySUN, which encourages sustainable living and reduces your Nature's Footprint.
Personal Information refers to data about an identifiable individual, including information related to personal characteristics, health, or activities and views. It does not include business information such as business addresses or phone numbers.
Giraffe Apps Inc. is the owner and operator of mySUN, a software application designed to encourage sustainable living practices and reduce your Nature's Footprint. We prioritize the responsible handling of personal information and collaborate with trusted partners who share our commitment to privacy.
We collect, use, and disclose personal information to enhance the mySUN user experience. This may include gathering data on user preferences, game progress, and feedback to provide a personalized and enjoyable gaming experience.
In some instances, we may collect personal information from third parties, such as user-generated content or feedback, to improve our game and foster community engagement. (For instance, if you decide to share your Nature's Footprint on social platforms, we collaborate with them to enable this feature. However, we ensure two things: First, data sharing aligns with our stringent privacy norms, and second, you always have a choice. We only share information when it's in line with our privacy principles and when we have your explicit consent.)
To create and manage user accounts, we collect and store personal information, including usernames, email addresses, and profile pictures. This information is used for authentication, communication, and customization of user profiles.
For users making in-app purchases, we collect necessary payment information to process transactions securely and ensure a seamless purchasing experience.
We may use personal information to send notifications, updates, and relevant information about mySUN, including news about sustainable living practices, events, and promotions. Users can opt out of these communications.
When users seek technical support or assistance, we collect personal information to address inquiries and provide solutions effectively.
We may collect, use, and disclose personal information as required by law, and regulations, or in response to legal requests, including law enforcement or government authorities.
In addition to primary purposes, we may collect, use, and disclose personal information for related and secondary purposes, including:
Our goal is to help you monitor and reduce your Nature's Footprint. To achieve this, we gather geological data that aids in monitoring your daily ecological activities and facilitates check-ins to eco-conscious events. Furthermore, to continuously enhance user experience and application efficiency, we collect anonymized activity data. This data trains our neural networks to predict and track your eco-activities more seamlessly in subsequent uses. If you wish to share your Nature's Footprint achievements with loved ones, we might also request access to your social media data, but this is entirely at your discretion.
We are dedicated to safeguarding personal information and have implemented various measures to ensure its protection, including:
We deeply respect our users' privacy. Our dedication to this principle means we employ state-of-the-art mechanisms like SSL encryption and security tokens to ensure the integrity and confidentiality of user data.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. We do not retain personal information longer than required to protect user privacy.
You have the right to access your personal information held by Giraffe Apps Inc. Upon request, we will identify and assist you in understanding your data. A nominal fee may apply for such requests.
If you believe there is an error in your information, you can request correction. We will make necessary corrections and notify relevant parties if we agree that an error has occurred.
If you have questions, concerns, or wish to make a formal complaint about our privacy practices, please contact our Privacy Officer:
Giraffe Apps Inc. Privacy Officer
95 St. Clair Avenue West, Suite 1500
Toronto, Ontario. M4V 1N6
(416) 961-4111
ZRadewych@giraffe.software
We will address your inquiries promptly and provide a formal decision in writing for complaints.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on the mySUN platform.
If you have any questions or concerns regarding this Privacy Policy or Giraffe Apps Inc.'s privacy practices, please contact us at the following address:
Giraffe Apps Inc.
95 St. Clair Avenue West, Suite 1500
Toronto, Ontario. M4V 1N6
(416) 961-4111
ZRadewych@giraffe.software
At Giraffe Apps Inc., we are dedicated to protecting your privacy and ensuring responsible data handling. Thank you for choosing mySUN and trusting us with your personal information.
For more general inquiries, the Information and Privacy Commissioner of Canada oversees the administration of the privacy legislation in the private sector. The Commissioner also acts as a kind of ombudsman for privacy disputes. The Information and Privacy Commissioner can be reached at:
112 Kent Street
Ottawa, ON K1A 1H3
Phone: (613) 995-8210
Toll-free: 1-800-282-1376
Fax: (613) 947-6850
TTY: (613) 992-9190
www.privcom.gc.ca